{"id":12493,"date":"2022-05-06T11:57:03","date_gmt":"2022-05-06T10:57:03","guid":{"rendered":"https:\/\/yamatoscale.co.za\/public\/?page_id=12493"},"modified":"2024-07-29T13:43:08","modified_gmt":"2024-07-29T12:43:08","slug":"customer-care-2","status":"publish","type":"page","link":"https:\/\/yamatoscale.co.za\/public\/customer-care\/","title":{"rendered":"Customer Care"},"content":{"rendered":"

[vc_row][vc_column][vc_custom_heading source=”post_title” tag=”h1″ size=”sz-xxl” align=”txt-align-center”][vc_column_text]<\/p>\n

Serving customers for over 100 years<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_section el_class=”page-feature”][vc_row row_padding=”true”][vc_column width=”2\/3″]\n

<\/div>\n [vc_custom_heading text=”Delivering outstanding customer experiences” size=”sz-l”]\n
<\/div>\n [vc_column_text]At Yamato, we aim to provide outstanding experiences every time you contact our business. As a family-owned company, family values are an important aspect of the way we operate. Customer care comes first.<\/p>\n

Every member of the Yamato team takes customer satisfaction very seriously. We continually pride ourselves on the quality of sales and service whilst we strive to deliver a level of support that delights our customers.<\/p>\n

We are also committed to consistently meeting our customer\u2019s requirements with high quality manufacturing solutions and service.<\/p>\n

Find out how to get in touch with the right person for your needs below.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_single_image img_size=”medium” image=”12695″][\/vc_column][\/vc_row][vc_row row_padding_top=”true”][vc_column][vc_custom_heading text=”Raise an issue” size=”sz-l”]\n

<\/div>\n [vc_column_text]Do you have a question or need our help with anything? We find that the quickest way is to contact your dedicated Regional Sales Representative.[\/vc_column_text]\n
<\/div>\n [vc_custom_heading text=”Any other queries” size=”sz-l”]\n
<\/div>\n [vc_column_text]If you feel that you are unable to resolve your concerns or issues with your Regional Sales Representative you can speak directly to our Customer Experience Manager who will follow our complaints handling process.[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/3″][vc_btn title=”I want to recognise a member of the Yamato team” size=”” align=”centered” link=”url:mailto%3A%20Jaiten.Singh%40yamatoscale.co.za||target:%20_blank|”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_btn title=”I have an idea that may help you to improve your service” size=”” align=”centered” link=”url:mailto%3A%20Jaiten.Singh%40yamatoscale.co.za|||”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_btn title=”Contact our Customer Experience Manager” size=”” align=”centered” link=”url:mailto%3A%20Jaiten.Singh%40yamatoscale.co.za|||”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_custom_heading source=”post_title” tag=”h1″ size=”sz-xxl” align=”txt-align-center”][vc_column_text] Serving customers for over 100 years [\/vc_column_text][\/vc_column][\/vc_row][vc_section el_class=”page-feature”][vc_row row_padding=”true”][vc_column width=”2\/3″][vc_custom_heading text=”Delivering outstanding customer experiences” size=”sz-l”][vc_column_text]At…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12493","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/yamatoscale.co.za\/public\/wp-json\/wp\/v2\/pages\/12493"}],"collection":[{"href":"https:\/\/yamatoscale.co.za\/public\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yamatoscale.co.za\/public\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yamatoscale.co.za\/public\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yamatoscale.co.za\/public\/wp-json\/wp\/v2\/comments?post=12493"}],"version-history":[{"count":6,"href":"https:\/\/yamatoscale.co.za\/public\/wp-json\/wp\/v2\/pages\/12493\/revisions"}],"predecessor-version":[{"id":13184,"href":"https:\/\/yamatoscale.co.za\/public\/wp-json\/wp\/v2\/pages\/12493\/revisions\/13184"}],"wp:attachment":[{"href":"https:\/\/yamatoscale.co.za\/public\/wp-json\/wp\/v2\/media?parent=12493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}